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Customer Service

Penn Press and our distributor Ingram Publisher Services are here to help with your customer service questions and needs.

For questions about orders placed through the Penn Press website:

For all order-related questions, please contact our distributor, Ingram, by email at Please note that neither Penn Press nor Ingram is able to modify or cancel an order once it is submitted through the shopping cart.

For help with the Penn Press shopping cart:

Visit the Guide to Our Shopping Cart page.

For information about requesting desk and exam copies:

Visit our Desk & Exam Copies page.

For information about requesting review copies:

Visit our For Media page.

For information about special, international, wholesale, or institutional orders:

Visit our Ordering Information page.

Do you have other questions?

We encourage you to visit our Contact Us page to determine where best to direct your question. If you are unsure about whom best to contact, please email Please include the topic of your question in the subject line and your preferred, complete contact information in the body text, along with the details of your inquiry, and someone will respond within 72 hours.